I purchased a property in Bansko through Balkan Property Services in January 2007.  Over the past two and a half years Balkan Property Services have always kept me informed of all project changes and updates.  They have acted as my central contact throughout the buying process.I found it most reassuring that they are based in the UK and previously residents of the country I was buying in.  Therefore their unique individual knowledge was invaluable to me.  I would strongly recommend if you were thinking of purchasing a property in Bulgaria you would purchase through Balkan Property Services.  They offer you, the customer, extremely high levels of personal customer service, an extensive knowledge of the country of Bulgaria and its buying system and finally you will never feel that you are just a number on their computer system, however much or little you spend.  I have never been concerned once throughout the whole buying process, as Balkan Property Services were always just a phone call away!  What other company can you say this about these days?